About Us

World-renowned chef Alan Tetreault established Global Sugar Art LLC in Plattsburgh, New York in 2002. Alan’s vision was to offer the cake decorating community a single source to find the most comprehensive selection of high quality cake and confectionary decorating products. Ten years after inception, Global Sugar Art now features over 10,000 products each carefully researched and selected to reflect popular techniques, brands and industry trends. Many products are developed by Global Sugar Art and provide customer’s access to unique items for the novice to the expert decorator.

Global Sugar Art strives to offer the best customer service within the industry. Our facility offers a state of the art warehouse featuring same day shipping on most domestic orders placed before 3:00PM EST and shipping options for over 140 countries internationally. Our friendly and knowledgeable customer service staff is available via phone, live chat and email. Our 20,000 sq. ft. warehouse is closed to the public for safety reasons.  Orders can be picked up at the warehouse if you call ahead to make arrangements. We also ship worldwide.

In an effort to enhance sharing and learning throughout the cake decorating community the Global Sugar Art team provides step-by-step project tutorials and videos for selected products within our website and features hundreds of product reviews provided by our customers.

Our toll-free telephone number is 1-800-420-6088. Our fax number is 518-561-3043. You can also contact us by email at [email protected]


Our Mailing address is:

Global Sugar Art, LLC
1509 Military Turnpike
Plattsburgh, NY 12901